Gotech Appliances
Repairs, Service and Spare Parts
Support
If you would like to book a service call, order spare parts or arrange to have your heat pump installed/serviced, please send an email via Book A Service Call  

For any issues regarding any repairs etc that you are not happy with please email us immediately so we can resolve the problem ASAP. Please put DISPUTE in the subject heading and then give a descriptive explanation of what is wrong.

Please note if you order the wrong spare parts there is a no return policy, you get what you asked for. To ensure you are ordering the right parts that you require, we do offer a download service for spare parts catalogues. Email the make and model number of your appliance and we will email a link to download the catalogue for your model.

There is a $5.00 surcharge for the catalogue download service.

Please don't ask for service manuals as we are bound by the manufactures in relation to privacy and are not allowed to distribute them.

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